Important Notice Regarding Shipping Information Accuracy
Dear Customers,
Recently, we have experienced an increasing number of logistics issues caused by incorrect or incomplete shipping information. In several cases, orders were returned to our overseas warehouse because of inaccurate delivery addresses, invalid email addresses, or incorrect phone numbers.
To ensure that your orders arrive smoothly and without delay, we kindly ask all customers to carefully verify the following information when placing an order:
Delivery Address — Please make sure the address is complete, accurate, and formatted correctly for your country or region.
Email Address — Shipping notifications, tracking updates, and delivery confirmations are sent via email. Incorrect emails may prevent you from receiving important updates.
Phone Number — Couriers often require a valid phone number to arrange delivery or resolve unexpected issues.
Accurate information helps us:
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Avoid shipment delays or failed deliveries
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Prevent packages from being returned internationally
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Reduce unnecessary transportation costs and environmental impact
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Provide faster and more reliable customer service
Your Privacy Matters
We want to reassure all customers that your personal information is used strictly for order fulfillment and delivery purposes only. We do not use customer contact information for commercial promotions, advertising campaigns, or unsolicited communications. Protecting your privacy and maintaining your trust are extremely important to us.
Your cooperation in providing accurate information allows us to deliver a better service experience for everyone.
Thank you for your understanding and continued support.
— Customer Support Team