Hello,
After the latest Roscard update the remote cannot display the view configured in HA. I tried reconnecting with no change.
Also it seems that the firmware update is not working for the version 1.0.36 or I have 1.0.36.1 and something is wrong.
What can I do in this case?
Having similar issue cant update and my device keeps randomly rebooting. Also noticed that my shortcuts tab causes device to reboot.
Hi Marius, thank you for reporting this and for sharing screenshots — that really helps.
What you’re experiencing is a known issue related to the RosCard v1.0.8 update, especially for users who updated from earlier versions.
RosCard v1.0.8 introduced custom entity naming, which changes how view data is stored.
Older saved views may fail to load correctly on Astrion until they are refreshed once.
Step 1: Clear browser cacheOn the device you use to configure Home Assistant:
Step 2: Re-save all RosCard cardsOn your PC:
This forces HA to write the new attributes correctly.
Step 3: Restart Astrion Remote
A factory reset is not required at this stage.
If the problem still persists after these steps, please reply in the thread and let us know:
We’ll assist further.
Hi Joe, thanks for reporting this — and sorry for the frustration.
Based on your description, there are two separate but related issues here.
Random reboots & shortcuts tab rebootingThis is not expected behavior.
From internal testing and other reports, this can happen if:
Recommended steps:
If a specific shortcut causes a reboot, please let us know:
Can’t update firmwareIf the device reports update issues:
If it still fails, please reply with:
We are actively monitoring reboot-related reports and treating them as high priority.
Thank you for your patience — your feedback directly helps us stabilize and improve Astrion.
— Sanytron Team
I have tried the above steps but still no remedy. I didnt set up any shortcuts yet but now wont allow me to and it just reboots. Is it possible to do a factory reset and just start over?
Hello Charles,
After I updated each widget now it is working.
I have a problem with the remote widget ( was present also in previous version) . The number keys are working only for 1 and 0 , for the rest 2-9 it does not work. If I push test from HA it works.
I think you can update to V1.0.37 for the new software version of the remote, and do remember to update RosCard to V1.0.8 too. After update you might need to clear the browser caches and history, cookies and so on, restart the remote.
I hope this way will solve your issue.
I will ask the engineer to check and update later
I’ve a similar problem. Controller screen is blank and when you go into the dashboard where you save the config, you get this:
Then when you go into edit mode, a little more info
Then if you try your fix of resaving them, the issue remains
I cannot find the ROS installation or any of the cards when you edit the dashboard, the HACSROS installation shows as installed in HACS but not under devices, and if I search to add it, it does not exist.
Update:
All the above remains true however I have just updated the remote to 1.0.38 and the remote is at least working now.
Can something be done to notify either the device or Home Assistant that there is a new update? It’s a pain having to check all the time
Further update!
all my cards now show config error, so not you! Need to trace back my last updates
Please check this topic:
or you might need to delete the RosCards and reinstall them
Hello,
Do you have any updates related to TV card? The 2-9 keys didn’t work from the first firmware and Roscard version so I think it is a bug.
Thank you!
Hi Mariu,
I think that you have to reconfig each of the num keys after new updating, then save.
