πŸ“¦ Astrion Remote Shipping Update β€” February & March Orders

:package: Astrion Remote Shipping Update β€” February & March Orders

We’re happy to share an important update with all Astrion Remote customers and community members.

:white_check_mark: All Astrion Remote orders placed in February and March have now been fully processed.
:white_check_mark: All goods have been handed over to our international freight forwarder.
:white_check_mark: Commercial invoices and shipment notifications have already been sent to customers via email.

Thank you again for your patience and support during this production and fulfillment period.


:delivery_truck: About Our Shipping Process

To keep Astrion Remote accessible worldwide, we maintain a flat worldwide shipping fee of USD $30, even though actual logistics costs vary significantly by country. In many regions, we subsidize shipping costs ourselves so customers can enjoy the same pricing regardless of location.

Instead of shipping individually from the factory, we work with contracted freight forwarders who consolidate international shipments and then assign the most suitable carrier for each destination, such as:

β€’ DHL
β€’ FedEx
β€’ UPS
β€’ or equivalent regional express services

Because Astrion Remote contains a rechargeable battery, international air shipments require additional procedures, including airline approval, customs documentation, and flight scheduling.

:pushpin: What this means for customers:

  • Tracking numbers are not generated immediately after factory dispatch.

  • Carrier allocation and export processing usually take about one week.

  • Tracking numbers and shipment status will be updated gradually in batches.

Please note that we may not send individual emails for every tracking update, so we encourage customers to follow our official channels for the latest announcements.


:e_mail: Invoice & Notification Reminder

All February and March customers should already have received:

  • Order shipment confirmation

  • Commercial invoice email

If you cannot locate the email, please check your spam or promotions folder first.


:factory: Production & Shipping Photos

We are attaching new photos of the factory assembly process from recent days, along with shipping preparation images.

:heart: Thank You

Astrion Remote is still a young product, and your early support helps us continue refining both hardware and software. We truly appreciate the trust and patience shown by our community worldwide.

For ongoing updates, please stay connected:

:blue_book: Official Forum: https://forum.sanytron.com
:blue_book: Facebook Page: https://www.facebook.com/sanytron.control
:busts_in_silhouette: Community Group: https://www.facebook.com/groups/sanytron

If you have urgent questions, feel free to contact us anytime.

Thank you for being part of the Astrion journey.